Announcements
Starting 1 November 2025 Nurse Practitioners who work as surgical assistants can access some Medicare items. Starting 1 November 2025 Nurse Practitioners who work as surgical assistants can access some Medicare items. Starting 1 November 2025 Nurse Practitioners who work as surgical assistants can access some Medicare items. Starting 1 November 2025 Nurse Practitioners who work as surgical assistants can access some Medicare items.

Resources

Template Letters

This section contains template letters you can use to challenge dodgy billing, report fraud or make complaints. They’re here to help you take action – easily,
confidently and with the right words at your fingertips. These letters are powerful tools. They’re written in clear, respectful language that gets straight to the point.
No jargon. No waffle. Just the facts, backed by your rights.

Letter 1

Vague fee enquiry

Letter 2

Letter to report an anaesthetist who has made you tap and pay for an epidural while you were in labour

Letter 3

Email to advise you want something removed from you Medicare records

Letter 4

Email to advise you want an incorrect diagnosis removed from your medical records

Letter 5

Email response to a demand to pay an illegal hidden gap for a bulk billed service

Letter 6

Email for an unexpected medical bill

Letter 7

If you get a response saying that the informed financial consent was only an estimate and the doctor had to do extra things unexpectedly, which you agreed to if that happened

Letter 8

Email in response to a demand to pay an illegal hidden fee over $500

Letter 9

Email to demand a refund of a prepaid hidden fee over $500

Letter 10

Complaint to the Information Commissioner that misinformation on your Medicare records is not being corrected as requested

Letter 11

Complaint to the Information Commissioner that an incorrect diagnosis on your medical records is not being removed as requested

Letter 12

Letter to report a medical or other healthcare practitioner who is refusing to remove an incorrect Medicare claim from your Medicare records

Letter 13

Letter to report a medical practitioner who is refusing to remove an incorrect diagnosis from your medical records

Letter 14

Letter to request your medical records

Letter 15

Letter to complain about a legally valid request from a nurse practitioner being refused

Relative Value Study

Healthcare Management Advisors

Medicare Schedule Review Board Remuneration Rates Study – final report

Price Waterhouse Coopers

Medicare Schedule Review Board A resource-based model of private medical practice in Australia – final report

Volume 4 – The methodology

Medical Bills Made Easy Resource

General Formula for Costing Medical Fees

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