Ask Margaret
Got a question about a medical bill? Youโre not alone.
Whether itโs a confusing Medicare charge, a surprise private hospital fee, or something that just doesnโt seem right – this is the place to ask.
Margaret Faux is here to help. As a nurse-turned-lawyer with a PhD in Medicare law, sheโs answered thousands of questions from patients, families, and doctors who donโt understand the system. Now sheโs opening the door to consumers like you.
No question is too small, too weird, or too complicated. All submissions are moderated for clarity and relevance. Margaret will answer selected questions publicly, so others can learn too, but your personal details will never be shared.
Ask away. Letโs make sense of medical bills โ together.
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Trending topics
I was recently contacted by someone who went to the doctor and was told: โDonโt worry, youโll be bulk billed.โ But when they left, the clinic asked them to tap and pay a $50 admin fee...
Youโre right to feel frustrated. But the reason youโre out of pocket isnโt because your insurer refused to pay - itโs because of how the system is set up. And Australiaโs Constitution is right at the heart...
The day before my operation, my anaesthetist called me for a quick chat - maybe five minutes while I was in the car. Then on the day of surgery, we spoke again briefly before the procedure. Now Iโve checked...
Such a great questionโand the answer might surprise you. Itโs not just about inflation or rebates falling behind (though youโve probably heard that a lot). The real reasons are a bit more complex.
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